A)
Purchasing Department |
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Purchasing Negotiation Skills |
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Purchasing Management |
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Building Effective Purchasing Assistants |
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Effective Supplier Management |
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B) Warehouse Department |
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Kursus Operator Setor 每 course in Bahasa Malaysia |
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Warehouse & Store Management |
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C) Human Resources Department |
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Strategic HR Management |
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Proven Techniques of Recruitment & Induction |
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Interviewing Skills |
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Employment Act & Domestic Inquiry (EADI) |
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Setting up a Pay For Performance System |
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Workshops in Conducting an Effective & Fair Performance Appraisal |
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Grievance Handling |
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D)
Line Leaders / Operators Capabilities |
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Positive Thinking & Work Attitude Programs |
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Motivasi & Sikap Kerja Cemerlang 每 course in Bahasa Malaysia |
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E) Clerical Department |
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Excellent Telephone Techniques |
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Clerical Development Enhancement |
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Improving Communication: Substance and Fluency |
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Problem Solving for Clerical Personnel |
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Enhancing Image and Productivity of Front liners |
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F) Customer Service Department |
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Customer Relationship Management (CRM) |
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Building Customer Loyalty & Retention |
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Excellence in Customer Service 每 how to Win & Keep Customers |
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Interpersonal Skills Unleashed |
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Handling Customer Grievance & Complains |
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Managing Difficult Customers |
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G) Sales & Marketing Capabilities |
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Professional Selling Skills with Dato* Lawrence Chan |
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Making a Difference (MAD) in Sales with Anas Zubedy |
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Go Selling! With Anas Zubedy |
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Sales Goal Setting & Planning |
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Relationship Selling |
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Sales Techniques that Work every time |
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Call Business Concept 每 for Telemarketing Agents |
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H) Safety & Health Certification |
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First Aid |
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OSHA |
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Fire Fighting & Fire Safety |
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Setting up Safety Committee |
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Functions & Management of Safety & Health Committee |
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Safety for Forklift Drivers |
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Crane & Hoist |
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Emergency Response Plan (ERP) and Evacuation Drill |
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Accident Investigation |
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Total Solution in Welding |
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Management of Hazardous Chemical |
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I) Training Need Analysis (TNA) |
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TNA Project (1 year analysis) |
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TNA Awareness Program |
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Departmental TNA |
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